You have up to 30 days to return or exchange your art. It will only be refunded if it is returned in completely new undamaged condition. Buyer pays return shipping. Please keep in mind that art is one of a kind unless stated otherwise. I do the best I can to render accurate colors, but every monitor displays differently.
Merchandise other than art is generally custom printed and cannot be returned except for defect. Contact us to report defective merchandise immediately upon receipt. I will do my best to rectify the situyation.
Services such as hypnosis cannot be returned, and payment is for session provided. Cancellation of hypnosis sessions must be done one week in advance. We will fully discuss the length and content of your appointment prior to booking your session.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the condition and type of item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
We replace items if they are defective or damaged. If you need to exchange it for the same item, contact us to arrange return.
Shipping Returns
Contact us to arrange product return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and we cannot guarantee its safety in return shipping.
Contact us for further questions related to refunds and returns.
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